Welcome to the SCA’s Coffee Retail Summit, a home for coffee business resources.
Spotlight: Market Research
Coffee Retail Summit 2023 is proudly supported by
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Featured Video
Exploring the Growth of the “Coffee And” Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers?
Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
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25 Feature
ESG for You and Me
For organizations striving to understand where profitability intersects with non-financial factors, the term ESG may be just as familiar as sustainability. KELLEM EMANUELE offers an ESG primer tailored for the coffee industry. →
Explore the Latest Resources
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Tech in Retail: The New Normal
Luisa Castellanos focuses on the merit of ever-evolving technology that helps operators better understand and better meet the customer’s needs.
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The Impact of COVID-19 on the Specialty Coffee Community
In this talk, Peter Giuliano and Katie von der Lieth discuss results from the SCA’s third and most recent Community Impact of COVID-19 survey.
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Real Estate: The Current Landscape for Retail
Ariel Schuster discussed current trends in the market, the impact of the pandemic in commercial real estate, and new opportunities for retail tenants.
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The External Focus: How Coffee Retail Businesses Exist in Communities
Coffee Retail Businesses have always been central to community activities, whether its the meeting place for community organizers to kick off their projects and activities or the place to celebrate group accomplishments.
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Retail Reboot: Coffee After COVID
National Coffee Association President & CEO William "Bill" Murray explores how COVID-19 has impacted coffee consumption and consumer purchasing habits, which changes may be temporary and which are here to stay, and opportunities for retail coffee to thrive in this new landscape.
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COVID-19 Could Not Stop the Premiumization of Coffee | 25, Issue 14
Many market shifts across 2020 pertain to a premiumization of coffee and upgrades across both coffee and its consumer experience.
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A Snapshot in Time: Contextualizing the Community Impact Surveys | 25, Issue 14
Now that we have two surveys under our belt and have just wrapped up a third, it’s time to ask ourselves: Was this a worthwhile endeavor? What did we learn? How can we do better?
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2019 US Coffee Market Overview
Periodically since 2009, the SCA has published a US Coffee Market Overview, focusing on the retail value of coffee in the United States and the places where it is consumed.
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The Science of COVID-19 Safety for Coffee Businesses: An SCA Whitepaper
Read a simple overview on the science of airborne COVID-19 transmission and how to maximize safety in coffee retail businesses, written with you (and your business) in mind.
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How to Win with Consumers in the “New Era” | Re:co 2020
How can the specialty coffee industry demonstrate its ethos through exciting integrated marketing initiatives?
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New Models for the Future | Re:co 2020
COVID-19 has changed both consumer buying patterns and how large retailers are approaching their offerings – a phenomenon affecting not just coffee, but all beverages.
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Reimagining Coffee: A Wake-Up Call for Specialty | Re:co 2020
Three years from now, when this crisis has passed, will we be changed? What will it mean for specialty coffee?
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COVID-19’s Market Impact | Re:co 2020
How did COVID-19 affect market shifts at the start of the pandemic, and what implications does this have for the future?
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Investigating Consumer Preferences for Black Coffee
What matters most to coffee drinkers when it comes to black coffee?
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Competing Online in a Quickly Changing World
The online economy perpetually changes: what channels and tactics should you utilize to help you increase conversions and keep shoppers coming back?
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The Search for Authenticity
What do we mean when we say we want to build “an authentic experience”? Authenticity is a construct: learn more about the ways “authenticity” can mean anything—and nothing.
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Building Your Business Culture: A Design Thinking Approach
Review human-centered techniques and explore creativity tools to expand your ability to build the culture you want for your business.
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Understanding the Specialty Coffee Consumer
What does “specialty” mean to coffee consumers? What generational preferences exist? What are the opportunities for growth?
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Roaster/Retailer Benchmarking Report (2017)
Based on voluntarily-shared business data, this report identifies leading business practices and key performance indicators for specialty coffee roasters and retailers.
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January 2017 Retail Sentiment Index (RSI)
An overview of retailer’s feelings towards their business and the specialty coffee industry, designed to help with business decisions and planning.
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NEW Market Research
The 2019 US Coffee Market Overview
Periodically, since 2009, the SCA has published a US Coffee Market Overview, focused on the retail value of coffee in the US and the places where it is consumed →