Welcome to the SCA’s Coffee Retail Summit, a home for coffee business resources.
Spotlight: Market Research
Coffee Retail Summit 2023 is proudly supported by
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Featured Video
Exploring the Growth of the “Coffee And” Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers?
Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
25 Feature
ESG for You and Me
For organizations striving to understand where profitability intersects with non-financial factors, the term ESG may be just as familiar as sustainability. KELLEM EMANUELE offers an ESG primer tailored for the coffee industry. →
Explore the Latest Resources
A New Wave? Training and Education for Coffee Professionals
What knowledge and practices are essential to today's coffee industry leaders? As coffee culture undergoes a transformative shift, learning and education are paramount.
Growing with a Purpose: Coffee Collective
It's easy to make assumptions about what makes a business like Coffee Collective successful, but the truth is that success - and growth - result from a complex web of decisions.
All Money is Not Equal: Understanding How Different Forms of Capital Can Fuel A Business
During the past decade, specialty coffee has seen at least a dozen regional retail brands explode onto the national (and even the international) market, gaining recognition and multi-channel distribution by leveraging venture capital.
Is It Good? A Generous Exploration of Memorable Cafe Experiences
In this talk, Chad Little identifies common traits of successful cafés and explains how these traits help shop owners mitigate risk and avoid premature attrition.
What We Can Still Do with E-Commerce
Yoonseo Choi advises coffee retailers on how to succeed in e-commerce.
What Point-of-sale Data Tells Us About Coffee Shops
Payhere is a Point-of-Sale system chosen by one out of every three new coffee shops in Korea.
Meet the SCA Coffee Directory
Get to know the SCA’s global platform for connecting buyers and sellers.
Brick by (Virtual) Brick: Tapping the Limitless Potential of New Mediums
Despite (most) of our return to coffee spaces, coffee's unprecedented move online during lockdowns forced social media accounts to pivot from a tool to get people in seats to a destination in and of itself. What happens now? Do we stay on this path, or do we revert? Morgan Eckroth explores the growth of social media during the pandemic and offers actionable recommendations for coffee businesses to make the most of the opportunities ahead.
New Luxury in Specialty Coffee
Just like our understanding of "specialty" has changed, so too, has our understanding of "luxury." What can specialty learn from "New Luxury" and its relationship to culture? Dr. Thomaï Serdari explains the role of cultural pioneers and some of the way luxury brands are attracting them, with recommendations for specialty brands interested in leveraging the magic of luxury.
Functional Flavor: Exploring the Growth of the “Coffee And" Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers? Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
Consuming More than Coffee: Emerging Trends, Mediating Taste
As specialty coffee reaches new markets—and the number of individuals making these choices increases—it becomes increasingly enmeshed with our sense of identity. We constantly navigate brands (personal and product) in online and real-life spaces—how can we use signifiers across these various brand landscapes to better connect with consumers? What trends are emerging inside—and out—of the sector, and how can we leverage them?
Learning from the Spiritual Home of Specialty Coffee
Dagmawi I.E. re-introduces Ethiopian coffee and its consumption, tracing emerging trends in Ethiopia and situating them in context to trends seen in Kenya, Rwanda, and Uganda. Traditional and emerging markets alike can learn from Ethiopia's lessons in charting a way forward through in their own unique context.
Vietnam: A New Vocabulary
Will Frith, Founder of Building Coffee in Ho Chi Minh City, believes it’s past time for a new narrative about Vietnam, and not only as a coffee producing country – Vietnam’s coffee retail and consumption trends point to new ways for coffee drinkers to connect to each other internationally and across supply chains domestically.
Intersecting Identities: Understanding Israel's Booming Specialty Market
Using her experience studying specialty coffee in France (a traditional market) and Brazil (a domestic market), Noa Berger shares more about an exciting intersection of cultural identity and specialty coffee driving the growth of the Israeli specialty coffee market.
Connect with Buyers and Supplier Around the World
Learn more about the Specialty Coffee Association's Coffee Directory, a platform designed to help companies reach the SCA’s vast global network of professionals. An online portal, the SCA Coffee Directory is designed to help companies reach the SCA’s vast global network of professionals: Buyers can search company listings for products and services from various categories and by location.
Appraising Specialty Coffee Attributes
This is an opportunity for us to examine how we assess, define, and value specialty coffee, to stop and take stock of how things have moved and changed over time, and how they interact with one another. How does a coffee’s attributes impact how we understand its value? And how might that be different from its cup score?
Introduction | Coffee Retail Summit 2022
Welcome to Coffee Retail Summit 2022! Talks and discussions in this year’s virtual event included insights for companies considering international expansion, profiles of brands using new technology to deepen their in-person and digital relationships with customers, and strategies for building a healthy workplace culture in the coming months and years.
Each day of Coffee Retail Summit 2022 focused on a different region and featured a set of speakers with experience in the markets they were discussing. Featured regions were Europe, Unites States, and Korea.
In this introduction, SCA’s Kim Elena Ionescu gives an overview of the current state of the coffee retail market and what you can expect from the event.
Evolving Experience: Different Approaches to Meeting Customer Expectations in 2022 | Panel Discussion | Coffee Retail Summit 2022 (Europe)
What are the customer expectations in 2022, and how do you meet them? This panel discussion features Pascal Herzog, Executive at ViCAFE and Serafina Luginbühl, Finance & Business Development Manager at Kaffeezentrale Switzerland.
The People Panel: Different Approaches to Staffing at the Retail Level | Panel Discussion | Coffee Retail Summit 2022 (US)
During this panel discussion focus is on staffing at the retail level. SCA’s Mansi Chokshi talks to Alina Sur, Brand President & Human Resources at Madcap Coffee Company and Jasmin McGinnis, Owner/CEO at Barista's Daily Grind/Cup of Coa, who shares their perspectives.
Coffee is Just the Beginning: the Value of Product Diversification| Panel Discussion | Coffee Retail Summit 2022 (US)
This panel discussion is all about product diversification! Hosted by Maya Ives Crowley, Owner and Operator at Uncommon Coffee, it features Jenny Bonchak, Founder and Chief Executive Officer at Slingshot Coffee Co. / Needs & Wants and Sam Magtanong, Housekeeping Director at Mostra Coffee.
NEW Market Research
The 2019 US Coffee Market Overview
Periodically, since 2009, the SCA has published a US Coffee Market Overview, focused on the retail value of coffee in the US and the places where it is consumed →