Welcome to the SCA’s Coffee Retail Summit, a home for coffee business resources.
Spotlight: Market Research
Coffee Retail Summit 2023 is proudly supported by
Title Partner
Diamond Partner
Supporting Partners
Featured Video
Exploring the Growth of the “Coffee And” Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers?
Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
25 Feature
ESG for You and Me
For organizations striving to understand where profitability intersects with non-financial factors, the term ESG may be just as familiar as sustainability. KELLEM EMANUELE offers an ESG primer tailored for the coffee industry. →
Explore the Latest Resources
Supply Chain Sustainability: Shifting from “Can” to “Must”
SARAH CHARLES, writer, Communications Officer at the International Trade Centre, and author of a recent dissertation on mandatory supply chain due diligence, outlines the history, opportunities, and challenges of regulatory sustainability approaches while offering a path forward for coffee businesses grappling with the shift from a voluntary to a regulatory approach.
The People Panel: Different Approaches to Staffing at the Retail Level | Panel Discussion | Coffee Retail Summit 2022 (US)
During this panel discussion focus is on staffing at the retail level. SCA’s Mansi Chokshi talks to Alina Sur, Brand President & Human Resources at Madcap Coffee Company and Jasmin McGinnis, Owner/CEO at Barista's Daily Grind/Cup of Coa, who shares their perspectives.
Coffee is Just the Beginning: the Value of Product Diversification| Panel Discussion | Coffee Retail Summit 2022 (US)
This panel discussion is all about product diversification! Hosted by Maya Ives Crowley, Owner and Operator at Uncommon Coffee, it features Jenny Bonchak, Founder and Chief Executive Officer at Slingshot Coffee Co. / Needs & Wants and Sam Magtanong, Housekeeping Director at Mostra Coffee.
Retail Technology: What, When, and How Can it Benefit Your Business?| Panel Discussion | Coffee Retail Summit 2022 (US)
In this panel discussion, Damian Durda, Green Coffee Buyer and Partner at Nemesis Coffee and Ratnagiri Estate, Ron Shuler, Chief Operating Officer at Joe Coffee Company and Sam Spillman, Director of Coffee and Customer Experience at Caffe Vita Coffee Roasting Co, talks to SCA’s Elizabeth Odulshola about technology in the retail business.
A Career in Coffee: Why It Can and Should Happen
While baristas and other coffee professionals may find it hard to make millions, they should be able to make sustainable wages while also developing as a professional. What are ways that cafés, roasting companies, and other coffee industry organizations can provide this working environment?
The Importance of a Strong Team to Support Your Vision
Specialty coffee thrives on big visions, but successful retail coffee businesses thrive on more than vision alone.
Don’t Be Afraid of Change: Designing Coffee Business Success
Growing from a specialty coffee takeaway shop to a 500 shops in seven countries requires learning as you go, designing customer experiences, and—of course!—not being afraid of change.
Futureproofing Coffee Retail: Making Decisions to Provide for Your Business Tomorrow
Lynsey Harley’s story provides insight on how to take chances and approach futureproofing your retail coffee business.
All-Day Store: Utilizing Training and Hospitality to Create Retail Experiences
Learn more about the benefits and opportunities of expanding your opening hours and your offerings through coffee, wine, food, and hospitality.
Planning a Resilient Business
Vaughn Tan, Assistant Professor of Strategy and Entrepreneurship at University College London's School of Management and author of The Uncertainty Mindset, provides some practical tips (and a free, easy-to-use tool) to help entrepreneurs plan businesses that work.
The Internal Focus: Customer Experience and Community Starts from Within
When your staff feel valued, your customers feel valued. This session focuses on the importance of your internal structure, systems, and culture.
Real Estate: The Current Landscape for Retail
Ariel Schuster discussed current trends in the market, the impact of the pandemic in commercial real estate, and new opportunities for retail tenants.
NEW Market Research
The 2019 US Coffee Market Overview
Periodically, since 2009, the SCA has published a US Coffee Market Overview, focused on the retail value of coffee in the US and the places where it is consumed →