Welcome to the SCA’s Coffee Retail Summit, a home for coffee business resources.
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Coffee Retail Summit 2023 is proudly supported by
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Featured Video
Exploring the Growth of the “Coffee And” Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers?
Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
25 Feature
ESG for You and Me
For organizations striving to understand where profitability intersects with non-financial factors, the term ESG may be just as familiar as sustainability. KELLEM EMANUELE offers an ESG primer tailored for the coffee industry. →
Explore the Latest Resources
A New Wave? Training and Education for Coffee Professionals
What knowledge and practices are essential to today's coffee industry leaders? As coffee culture undergoes a transformative shift, learning and education are paramount.
Growing with a Purpose: Coffee Collective
It's easy to make assumptions about what makes a business like Coffee Collective successful, but the truth is that success - and growth - result from a complex web of decisions.
All Money is Not Equal: Understanding How Different Forms of Capital Can Fuel A Business
During the past decade, specialty coffee has seen at least a dozen regional retail brands explode onto the national (and even the international) market, gaining recognition and multi-channel distribution by leveraging venture capital.
What We Can Still Do with E-Commerce
Yoonseo Choi advises coffee retailers on how to succeed in e-commerce.
What Point-of-sale Data Tells Us About Coffee Shops
Payhere is a Point-of-Sale system chosen by one out of every three new coffee shops in Korea.
Supply Chain Sustainability: Shifting from “Can” to “Must”
SARAH CHARLES, writer, Communications Officer at the International Trade Centre, and author of a recent dissertation on mandatory supply chain due diligence, outlines the history, opportunities, and challenges of regulatory sustainability approaches while offering a path forward for coffee businesses grappling with the shift from a voluntary to a regulatory approach.
ESG for You and Me: Takeaways for the Coffee Industry
For organizations striving to understand where profitability intersects with non-financial factors, the term ESG may be just as familiar as sustainability. KELLEM EMANUELE offers an ESG primer tailored for the coffee industry.
The People Panel: Different Approaches to Staffing at the Retail Level | Panel Discussion | Coffee Retail Summit 2022 (US)
During this panel discussion focus is on staffing at the retail level. SCA’s Mansi Chokshi talks to Alina Sur, Brand President & Human Resources at Madcap Coffee Company and Jasmin McGinnis, Owner/CEO at Barista's Daily Grind/Cup of Coa, who shares their perspectives.
Coffee is Just the Beginning: the Value of Product Diversification| Panel Discussion | Coffee Retail Summit 2022 (US)
This panel discussion is all about product diversification! Hosted by Maya Ives Crowley, Owner and Operator at Uncommon Coffee, it features Jenny Bonchak, Founder and Chief Executive Officer at Slingshot Coffee Co. / Needs & Wants and Sam Magtanong, Housekeeping Director at Mostra Coffee.
Retail Technology: What, When, and How Can it Benefit Your Business?| Panel Discussion | Coffee Retail Summit 2022 (US)
In this panel discussion, Damian Durda, Green Coffee Buyer and Partner at Nemesis Coffee and Ratnagiri Estate, Ron Shuler, Chief Operating Officer at Joe Coffee Company and Sam Spillman, Director of Coffee and Customer Experience at Caffe Vita Coffee Roasting Co, talks to SCA’s Elizabeth Odulshola about technology in the retail business.
A Conversation with Dominika Poniatowska | Coffee Retail Summit 2022 (Europe)
Dominika Poniatowska is a high class market and insights analyst. She gained professional experience in the consulting, FMCG and retail industries. For almost 10 years associated with areas such as category management, shopper insights and revenue growth management. For almost 6 years she worked for the beverage market leader where she actively translated the corporate strategy into the sale of beverages. At the beginning of 2018 she joined Costa Coffee team where currently is responsible for portfolio management including matching the assortment to sales segments, determining pricing strategy and adapting promotional mechanisms to shopper needs.
A Conversation with Michael Nagel | Coffee Retail Summit 2022 (Europe)
Michael Nagel leads the International Expansion of BibeCoffee, a Telemetry solution that makes it possible to connect both semi-automatic barista machines and fully automatic machines of any brand on one platform. BibeCoffee helps coffee roasters and chains to standardize cup quality, transform commercial models and streamline maintenance.
Scaling for Good | Jessica Worden | Coffee Retail Summit (Europe)
Jessica is most well known for leading GAIL's Bakery to define good coffee in the hearts and minds of neighborhoods across London and surrounding areas. She is passionate about building inclusive cultures, celebrating craft and creating opportunities for personal development through coffee. In her role as Head of Coffee, she focusses on building sustainable business growth strategies to scale and celebrate specialty coffee. Jessica fundamentally believes that the specialty coffee industry can be a vehicle for local and global change.
The Evolution of Business: Understanding the Certified B Corp Model | Re:co 2021
Jessica Yinka Thomas shares a new model of business designed to maximize wellbeing, interdependence, and drive change.
Designing for Innovation: The Role of Uncertainty | Re:co 2021
What if you were told the things you've been experiencing throughout the pandemic—uncertainty and discomfort—are the very things that innovative and adaptable businesses not only tolerate, but embrace? Vaughn Tan explores both concrete examples of embracing uncertainty and abstract thought experiments to inspire exploration of your own business through the lens of innovative uncertainty.
Meaningful Innovation, Mutual Benefit: Creating Value by Delighting Customers | Re:co 2021
As consumers' demand for unique coffee experiences grow, so, too, does consumers' concern about the environment and the welfare of actors across the supply chain. Aleksander Robaszkiewicz asks: What can we learn from products and services creating new, immersive experiences while generating value for everyone involved?
From Procurement to Cobranding: A Path to Better Value Distribution | Re:co 2021
Luis Samper encourages us to shift the relationship between roasters and producers change from “procurement” to “co-branding partners.” This creates increased value for the producer, encourages relationships and innovation over time, and builds strong origin stories that engages consumers.
A Career in Coffee: Why It Can and Should Happen
While baristas and other coffee professionals may find it hard to make millions, they should be able to make sustainable wages while also developing as a professional. What are ways that cafés, roasting companies, and other coffee industry organizations can provide this working environment?
A Conversation with Roland Horne, CEO, WatchHouse
Stephen Morrissey speaks with Roland Horne about WatchHouse’s rapid expansion and diversification, the challenges this poses, tactics for standing out, and the reason for the brand’s inception in 2014.
The Importance of a Strong Team to Support Your Vision
Specialty coffee thrives on big visions, but successful retail coffee businesses thrive on more than vision alone.
NEW Market Research
The 2019 US Coffee Market Overview
Periodically, since 2009, the SCA has published a US Coffee Market Overview, focused on the retail value of coffee in the US and the places where it is consumed →