Welcome to the SCA’s Coffee Retail Summit, a home for coffee business resources.
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Featured Video
Exploring the Growth of the “Coffee And” Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers?
Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
25 Feature
ESG for You and Me
For organizations striving to understand where profitability intersects with non-financial factors, the term ESG may be just as familiar as sustainability. KELLEM EMANUELE offers an ESG primer tailored for the coffee industry. →
Explore the Latest Resources
New Luxury in Specialty Coffee
Just like our understanding of "specialty" has changed, so too, has our understanding of "luxury." What can specialty learn from "New Luxury" and its relationship to culture? Dr. Thomaï Serdari explains the role of cultural pioneers and some of the way luxury brands are attracting them, with recommendations for specialty brands interested in leveraging the magic of luxury.
Functional Flavor: Exploring the Growth of the “Coffee And" Segment
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers? Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
Consuming More than Coffee: Emerging Trends, Mediating Taste
As specialty coffee reaches new markets—and the number of individuals making these choices increases—it becomes increasingly enmeshed with our sense of identity. We constantly navigate brands (personal and product) in online and real-life spaces—how can we use signifiers across these various brand landscapes to better connect with consumers? What trends are emerging inside—and out—of the sector, and how can we leverage them?
Learning from the Spiritual Home of Specialty Coffee
Dagmawi I.E. re-introduces Ethiopian coffee and its consumption, tracing emerging trends in Ethiopia and situating them in context to trends seen in Kenya, Rwanda, and Uganda. Traditional and emerging markets alike can learn from Ethiopia's lessons in charting a way forward through in their own unique context.
Vietnam: A New Vocabulary
Will Frith, Founder of Building Coffee in Ho Chi Minh City, believes it’s past time for a new narrative about Vietnam, and not only as a coffee producing country – Vietnam’s coffee retail and consumption trends point to new ways for coffee drinkers to connect to each other internationally and across supply chains domestically.
Intersecting Identities: Understanding Israel's Booming Specialty Market
Using her experience studying specialty coffee in France (a traditional market) and Brazil (a domestic market), Noa Berger shares more about an exciting intersection of cultural identity and specialty coffee driving the growth of the Israeli specialty coffee market.
US Market Overview 2020
Get an estimate of the US coffee market and the value of selected segments, including place of consumption, channels, categories, and brands in 2020.
Connect with Buyers and Supplier Around the World
Learn more about the Specialty Coffee Association's Coffee Directory, a platform designed to help companies reach the SCA’s vast global network of professionals. An online portal, the SCA Coffee Directory is designed to help companies reach the SCA’s vast global network of professionals: Buyers can search company listings for products and services from various categories and by location.
Appraising Specialty Coffee Attributes
This is an opportunity for us to examine how we assess, define, and value specialty coffee, to stop and take stock of how things have moved and changed over time, and how they interact with one another. How does a coffee’s attributes impact how we understand its value? And how might that be different from its cup score?
Introduction | Coffee Retail Summit 2022
Welcome to Coffee Retail Summit 2022! Talks and discussions in this year’s virtual event included insights for companies considering international expansion, profiles of brands using new technology to deepen their in-person and digital relationships with customers, and strategies for building a healthy workplace culture in the coming months and years.
Each day of Coffee Retail Summit 2022 focused on a different region and featured a set of speakers with experience in the markets they were discussing. Featured regions were Europe, Unites States, and Korea.
In this introduction, SCA’s Kim Elena Ionescu gives an overview of the current state of the coffee retail market and what you can expect from the event.
Evolving Experience: Different Approaches to Meeting Customer Expectations in 2022 | Panel Discussion | Coffee Retail Summit 2022 (Europe)
What are the customer expectations in 2022, and how do you meet them? This panel discussion features Pascal Herzog, Executive at ViCAFE and Serafina Luginbühl, Finance & Business Development Manager at Kaffeezentrale Switzerland.
The People Panel: Different Approaches to Staffing at the Retail Level | Panel Discussion | Coffee Retail Summit 2022 (US)
During this panel discussion focus is on staffing at the retail level. SCA’s Mansi Chokshi talks to Alina Sur, Brand President & Human Resources at Madcap Coffee Company and Jasmin McGinnis, Owner/CEO at Barista's Daily Grind/Cup of Coa, who shares their perspectives.
Coffee is Just the Beginning: the Value of Product Diversification| Panel Discussion | Coffee Retail Summit 2022 (US)
This panel discussion is all about product diversification! Hosted by Maya Ives Crowley, Owner and Operator at Uncommon Coffee, it features Jenny Bonchak, Founder and Chief Executive Officer at Slingshot Coffee Co. / Needs & Wants and Sam Magtanong, Housekeeping Director at Mostra Coffee.
Retail Technology: What, When, and How Can it Benefit Your Business?| Panel Discussion | Coffee Retail Summit 2022 (US)
In this panel discussion, Damian Durda, Green Coffee Buyer and Partner at Nemesis Coffee and Ratnagiri Estate, Ron Shuler, Chief Operating Officer at Joe Coffee Company and Sam Spillman, Director of Coffee and Customer Experience at Caffe Vita Coffee Roasting Co, talks to SCA’s Elizabeth Odulshola about technology in the retail business.
Making Sense of Macro Data: Using the US Market Overview Report | Kim Elena Ionescu | Coffee Retail Summit 2022 (US)
Kim Elena Ionescu shares insights from the US Market Report and what we can learn from it.
A Conversation with Dominika Poniatowska | Coffee Retail Summit 2022 (Europe)
Dominika Poniatowska is a high class market and insights analyst. She gained professional experience in the consulting, FMCG and retail industries. For almost 10 years associated with areas such as category management, shopper insights and revenue growth management. For almost 6 years she worked for the beverage market leader where she actively translated the corporate strategy into the sale of beverages. At the beginning of 2018 she joined Costa Coffee team where currently is responsible for portfolio management including matching the assortment to sales segments, determining pricing strategy and adapting promotional mechanisms to shopper needs.
A Conversation with Michael Nagel | Coffee Retail Summit 2022 (Europe)
Michael Nagel leads the International Expansion of BibeCoffee, a Telemetry solution that makes it possible to connect both semi-automatic barista machines and fully automatic machines of any brand on one platform. BibeCoffee helps coffee roasters and chains to standardize cup quality, transform commercial models and streamline maintenance.
Scaling for Good | Jessica Worden | Coffee Retail Summit (Europe)
Jessica is most well known for leading GAIL's Bakery to define good coffee in the hearts and minds of neighborhoods across London and surrounding areas. She is passionate about building inclusive cultures, celebrating craft and creating opportunities for personal development through coffee. In her role as Head of Coffee, she focusses on building sustainable business growth strategies to scale and celebrate specialty coffee. Jessica fundamentally believes that the specialty coffee industry can be a vehicle for local and global change.
A New Framework for Defining Specialty Coffee: The Attributes Conception | Re:co 2021
Peter Giuliano introduces a new way to define specialty coffee through the attributes conception, which expands our understanding of “specialty” into the realm of coffee experiences.
Consumer Perception of Craft Chocolate and Desirable Product Attributes | Re:co 2021
What can consumers tell us about craft chocolate, and therefore, about specialty coffee consumer preferences? To understand American premium chocolate consumer perception of craft chocolate and desirable chocolate product attributes, Dr. Allison Brown conducted a mixed-methods study using focus groups and projective mapping.
NEW Market Research
The 2019 US Coffee Market Overview
Periodically, since 2009, the SCA has published a US Coffee Market Overview, focused on the retail value of coffee in the US and the places where it is consumed →