
Navigating COVID-19
The pandemic has challenged and changed virtually everything about the retail landscape. Businesses must now add “disease prevention” to their long to-do list when it comes to the customer experience, but they also have to weather this marathon of a storm. This has been at the forefront of our work for the past year; here, we combine everything we’ve learned through scientific research and community insights from business leaders as the pandemic has progressed in a single home for you to use to address the particular challenge businesses are facing right now.
COVID-19 Safety for Coffee Businesses
Read a simple overview on the science of airborne COVID-19 transmission and how to maximize safety in coffee retail businesses, written with you (and your business) in mind.
Get an overview of the current (and ever-evolving) situation: what we know and don’t know about food safety practices we can employ to avoid COVID-19 transmission.
Learn about how to use masks, increased ventilation, and air purifiers in conjunction with limited exposure to prevent the spread of the disease.
Understanding COVID-19 particle sizes gives us a good understanding of how transmission might occur.
Learn the mechanics of how COVID-19 moves through the air—and within retail spaces.
What can coffee businesses do to increase COVID-19 safety?
Aerosols are suspensions of small solid particles or liquid droplets in the air and is therefore very relevant to COVID-19 transmission.

NEW WHITE PAPER
The Science of COVID-19 Safety for Coffee Businesses
We’ve distilled frequently asked questions around the best practices to manage coffee retail safety into a brand new SCA White Paper, authored by Professor Willam Ristenpart, funded in part by Pacific Foods Barista Series →
Community Insights
Origin stories do more than add color to your cup: these extrinsic attributes are an integral part of determining the price we pay (and that farmers earn) for coffee.
As specialty coffee reaches new markets—and the number of individuals making these choices increases—it becomes increasingly enmeshed with our sense of identity. We constantly navigate brands (personal and product) in online and real-life spaces—how can we use signifiers across these various brand landscapes to better connect with consumers? What trends are emerging inside—and out—of the sector, and how can we leverage them?
Dagmawi I.E. re-introduces Ethiopian coffee and its consumption, tracing emerging trends in Ethiopia and situating them in context to trends seen in Kenya, Rwanda, and Uganda. Traditional and emerging markets alike can learn from Ethiopia's lessons in charting a way forward through in their own unique context.
Will Frith, Founder of Building Coffee in Ho Chi Minh City, believes it’s past time for a new narrative about Vietnam, and not only as a coffee producing country – Vietnam’s coffee retail and consumption trends point to new ways for coffee drinkers to connect to each other internationally and across supply chains domestically.
Using her experience studying specialty coffee in France (a traditional market) and Brazil (a domestic market), Noa Berger shares more about an exciting intersection of cultural identity and specialty coffee driving the growth of the Israeli specialty coffee market.
What are the customer expectations in 2022, and how do you meet them? This panel discussion features Pascal Herzog, Executive at ViCAFE and Serafina Luginbühl, Finance & Business Development Manager at Kaffeezentrale Switzerland.
Kim Elena Ionescu shares insights from the US Market Report and what we can learn from it.
As the specialty coffee market grows to become an integral part of local culture, it also negotiates “local” and “global” in new ways. NOA BERGER traces how French cafés and roasters navigate the “glocalization” of specialty coffee.

NEW VIDEO
Understanding COVID-19’s Impact on the Global Market
How did COVID-19 affect market shifts at the start of the pandemic, and what implications does this have for the future? In this just-released Re:co Symposium 2020 video, SCA CEO Yannis Apostolopoulos outlines the market trends that would define a year of uncertainty →
Market Research
As the world enters its third year living with COVID-19, it turns out even a global pandemic can’t disrupt some universal truths about coffee consumption.
As a move towards the "functional" grips the beverage sector, how might this trend shape opportunities for specialty coffee products and consumers? Jim Watson explores the current market categories and trends in the US, specifically the growth of the "coffee and" segment.
Get an estimate of the US coffee market and the value of selected segments, including place of consumption, channels, categories, and brands in 2020.
Kim Elena Ionescu shares insights from the US Market Report and what we can learn from it.
Bill Murray of the US National Coffee Association offers seven signs that point towards our sector’s future post-pandemic.
With so many data points in the National Coffee Data Trends Specialty Coffee Breakout Report to consider, what are some of the main takeaways for coffee retail businesses to keep in mind?
Just how much did the pandemic impact the overall retail sales of coffee-focused shops and cafés in Europe? Find out in this overview infographic, created with data from Euromonitor International.
As the COVID-19 pandemic impacted the coffee retail sector, how did this affect the number of cafés and coffee-focused businesses in Europe? Get an overview here.
Explore All Navigating COVID-19 Resources
In this talk, Peter Giuliano and Katie von der Lieth discuss results from the SCA’s third and most recent Community Impact of COVID-19 survey.
National Coffee Association President & CEO William "Bill" Murray explores how COVID-19 has impacted coffee consumption and consumer purchasing habits, which changes may be temporary and which are here to stay, and opportunities for retail coffee to thrive in this new landscape.
Now that we have two surveys under our belt and have just wrapped up a third, it’s time to ask ourselves: Was this a worthwhile endeavor? What did we learn? How can we do better?
Read a simple overview on the science of airborne COVID-19 transmission and how to maximize safety in coffee retail businesses, written with you (and your business) in mind.
Get an overview of the current (and ever-evolving) situation: what we know and don’t know about food safety practices we can employ to avoid COVID-19 transmission.
While many cafés and coffee businesses have seen a drop in business, grocery is going strong.
As many businesses are adapting as quickly as possible to new ways of doing business, takeaway and delivery are becoming valuable options.
As many businesses are adapting as quickly as possible to new ways of doing business, communicating these changes makes up a significant factor in moving forward.
These trends seem to represent more than a brief moment in time—they likely indicate a greater transformation of the specialty coffee industry and a new way that coffee shops work within the communities they serve.
Hear from Areli Barrera Grodski, Gabriel Boscana, Lem Butler, and Nabeel Silmi.
Explore results of the second community impact survey, covering shales channels, lost sales, future revenue, and business decision-making.
Learn about how to use masks, increased ventilation, and air purifiers in conjunction with limited exposure to prevent the spread of the disease.
Understanding COVID-19 particle sizes gives us a good understanding of how transmission might occur.
Learn the mechanics of how COVID-19 moves through the air—and within retail spaces.
What can coffee businesses do to increase COVID-19 safety?
Square worked with the SCA to learn how independent coffee shops in the US are pivoting amidst a global pandemic in 2020.
Hear from experts in online commerce, including platform developers and coffee companies with strong online sales.
Aerosols are suspensions of small solid particles or liquid droplets in the air and is therefore very relevant to COVID-19 transmission.
